Privacy Policy – Rockport Living, LLC

Effective Date: February 18th, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Rockport Living, LLC (“we,” “us,” or “our”) does not share customer opt-in information—including phone numbers and consent records—with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect personal and non-personal data you provide (names, email addresses, phone numbers, physical addresses, payment details and timestamps), usage data (IP address, browser type, analytics and cookies), records of inquiries, booking preferences, reservation history and feedback, and your SMS opt-in consent records.

2. How We Use Your Information

We use the collected data to schedule and manage vacation rental bookings, process payments, communicate about inquiries and promotions, improve our website and user experience, prevent fraud, and maintain accurate consent records.

3. SMS Messaging & Compliance

Use Case Description

This campaign sends Appointment, Account, Order and Service messages from Rockport Living, LLC related to customers’ accounts, bookings or services clients have requested or scheduled. These messages may include booking confirmations, reservation reminders, account notifications and service information for customers who explicitly opt in via our website or booking calendar. Message frequency may vary depending on services requested.

AND we send occasional promotional messages from Rockport Living, LLC, such as special offers, discounts and new vacation rental updates, to customers who explicitly opt in for marketing messages. Message frequency is limited and content relates to services the customer has requested or shown interest in.

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including booking confirmations, customer support and important updates.

• Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

• Opt-Out Instructions: You can cancel SMS notifications at any time by replying “STOP.” You will receive a final confirmation, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.

• Message Frequency & Content: Message frequency varies based on your interactions. Messages are directly related to your booking requests; we do not send promotional content without specific consent.

• Help & Support: Reply “HELP” for assistance or contact us at info@rockportliving.com. Customer support is available during regular business hours.

• Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data-protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent or trade personal information. We may share your data with service providers (payment processors, scheduling platforms) who help operate our business, with SMS aggregators solely to deliver messages you have consented to receive, with legal authorities if required, or with successors in the event of a merger or sale. Text-messaging opt-in data and consent are never shared with third parties.

5. Data Security

We protect your information using encryption, secure access controls, regular assessments, employee training, breach-notification protocols and secure backups. Data is retained only as long as necessary to fulfill our services, comply with legal obligations and resolve disputes; however, no method of transmission or storage is completely secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze traffic, remember preferences, improve functionality and measure service effectiveness. You can control cookies through your browser settings; disabling cookies may limit site functionality.

7. Your Rights & Choices

You may access, update or delete your personal data; opt out of marketing emails or SMS messages; request details of our data processing; withdraw consent; or lodge a complaint with a supervisory authority. Contact info@rockportliving.com to exercise these rights.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. This policy applies only to information collected by Rockport Living, LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted on our website with the effective date. Significant changes will be announced via email or on our site.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Rockport Living, LLC

Email: info@rockportliving.com

Website: https://rockportliving.com/

By using our services and website, you acknowledge and consent to this Privacy Policy.